Returns & Exchanges
At Evergreen, we want you to love your fashion finds, which is why we offer a seamless 30-day return policy for all unworn items with original tags. If your purchase isn't the perfect fit, we are here to help you find an alternative or issue a full refund.
Initiate Your Return
Visit our online returns portal with your order number and email address to select the items you wish to send back.
Pack Your Items
Securely place the unworn garments in their original packaging, ensuring all designer tags and hygiene seals remain intact.
Print and Attach Label
Download your prepaid shipping label from the portal, print it out, and fix it clearly to the outside of your return package.
Drop Off and Track
Hand your package to the designated carrier and keep your tracking receipt; your refund will be processed within 5-7 business days of arrival.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing